RumbergerKirk partner Brett Carey discussed important claims handling duties and explained their origin and importance during this AEI Claims Education Conference webinar. Despite the difficulties that bad faith claims can present, insurers can still prevail where they act diligently and consistent with their good faith duties under the law. He also discussed the practical realities of bad faith litigation.

Learning objectives of the seminar included:

• Recognize and understand the source and substantive features of the claims handling process and resulting bad faith claims.
• Be better positioned to handle difficult claims that require a comprehensive approach and analysis.
• Understand the substantive features of bad faith claims allows claims handlers to identify certain issues that should be focused upon in the claims-handling phase or in the litigation process.