Jacey Kaps provides insight on what restaurants need to know about data security in The Main Course Podcast produced by Modern Restaurant Management and MarketScale that aired on March 8, 2021.

“There has been an uptick in cyber-attacks during the pandemic. Even with ongoing efforts to attack it, bad actors can still avoid the systems put in place. There are so many ways, in spite of the counter efforts, for cyber-attacks to occur,” explains Kaps.

Kaps further explains that while most in the restaurant industry are strapped financially and are focused on cutting costs, they can still follow best practices and be proactive. “One area where restaurants are at a disadvantage is the investment aspect of fighting cybersecurity,” said Kaps. “It is important for restaurants to have a written data security plan and take reasonable measures to protect data.

He also spoke about a checklist of cybersecurity must-haves for the formal plan. Some essential items include defining how restaurants collect and store data, how often updates are run on software and firewalls, ensuring vendors are also using best practices, and training employees on data security protocols.

To listen to the full interview, click here.